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Facilities | Help Desk | Request for Service | Staff
INSTRUCTIONS:
Complete the Request for Service form below to report any problems you have with equipment in your charge. You can request service for both hardware and software issues.
Although requests for assistance with software are limited to re/installation and configuration, faculty and staff can request orientation and feature implementation assistance for Microsoft Office 2000 components, DocuShare, and Intranet applications.
For email setup, you must have your Alcorn issued email address and password available, which can be obtained from the computer center by calling 877-6182.
Type of equipment:

Location of Equipment:

Instructions:

 Include campus, building, & room #.
If computer lab, indicate campus, lab name & computer #.
Problem Description:
Instructions:
 Describe any problem(s) you are encountering completely and concisely.

Immediate Prior Events:
Instructions:
 Describe any event(s) between the last time this equipment was functional and immediately prior to occurence of problem, e.g. installation of new software or hardware, power outage, configuration change, etc., if applicable.
If not applicable, type 'Not Applicable'.
 
Name of reporter:
Instructions:
 Type full name of person reporting the problem.
If student in computer lab, type 'Student'.
 
Reporter's telephone number:
Instructions:
 Reporter's telephone # in 123-4567 format.
If student in computer lab, type '999-9999'.
 
Reporter's email address:
Instructions:
 Email address of person reporting the problem.
If student in computer lab, type 'bschool39096@yahoo.com'.